Terms and Conditions
Terms governing direct reservations, guest responsibilities, cancellation terms, and privacy protection at Serenity Stays.
Good to know.
Information for guests booking a Serenity home directly.
Scope of Service
This operational policy applies to all direct bookings for Serenity 7, Serenity 9, and Serenity 11 in Pakenham, Victoria, Australia. Guests must comply with declared guest limits, quiet hours (10:00 PM – 7:00 AM), and pet declaration rules.
Guest Responsibilities & House Rules
This operational policy applies to all direct bookings for Serenity 7, Serenity 9, and Serenity 11 in Pakenham, Victoria, Australia. Guests must comply with declared guest limits, quiet hours (10:00 PM – 7:00 AM), and pet declaration rules.
Booking Requests & Stripe Payment
This operational policy applies to all direct bookings for Serenity 7, Serenity 9, and Serenity 11 in Pakenham, Victoria, Australia. Guests must comply with declared guest limits, quiet hours (10:00 PM – 7:00 AM), and pet declaration rules.
Changes, Cancellations & Refunds
This operational policy applies to all direct bookings for Serenity 7, Serenity 9, and Serenity 11 in Pakenham, Victoria, Australia. Guests must comply with declared guest limits, quiet hours (10:00 PM – 7:00 AM), and pet declaration rules.
Privacy & Data Handling
This operational policy applies to all direct bookings for Serenity 7, Serenity 9, and Serenity 11 in Pakenham, Victoria, Australia. Guests must comply with declared guest limits, quiet hours (10:00 PM – 7:00 AM), and pet declaration rules.
Property Access & Security
This operational policy applies to all direct bookings for Serenity 7, Serenity 9, and Serenity 11 in Pakenham, Victoria, Australia. Guests must comply with declared guest limits, quiet hours (10:00 PM – 7:00 AM), and pet declaration rules.
Need to ask about a stay?
Get in touch